Privacy policy
This Privacy Policy explains how your personal information is collected, utilized, and shared when you visit or make a purchase from our website, https://www.amazingraze.com/us/ (referred to as the "Site").
- Personal Information We Collect
When you access the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some of the cookies stored on your device. Additionally, as you navigate the Site, we gather information about the specific web pages or products you view, the websites or search terms that directed you to the Site, and how you interact with it. We refer to this automatically gathered information as "Device Information."
We employ various technologies to collect Device Information, including:
- Cookies: These are data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them here.
- Log files: These track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: These electronic files record your browsing behavior.
- Third-party technology: We may use third-party services, such as Facebook, to gather and use data for interest-based advertising. These services may utilize cookies, web beacons, and other storage technologies to collect information from our Site and elsewhere on the Internet for delivering targeted advertising.
- Third-party web analytics services: For a better understanding of how visitors use the Site, we employ services like Google Analytics, Klaviyo, and Facebook Custom Audiences. They collect information about your visits to the Site and other websites to provide tailored advertisements.
We may also combine Device Information with other data, including information obtained from third parties. Additionally, we or third parties may collect information about your online activities over time and across different websites when you use the Site.
When you make a purchase or attempt to do so through the Site, we collect specific information from you, such as your name, billing and shipping addresses, payment information (including credit/debit card details), email address, and phone number. This information is referred to as "Order Information."
In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.
- How We Use Your Personal Information
We collect your personal information to:
- Personalize your online experience and enhance the Site's functionality.
- Monitor and analyze trends, usage, and activities of visitors and users.
- Provide products you purchase through the Site.
- Register and service your online account.
- Fulfill information requests from you.
- Contact you regarding your orders.
- Process credit card and debit card transactions.
- Ship products to you.
- Send promotional materials, advertisements, and updates about our products and offerings.
- Administer surveys, sweepstakes, promotions, and contests.
- Comply with applicable laws, regulations, industry standards, and our company policies.
- Prevent, investigate, identify, or address fraudulent or illegal activities or policy violations.
- For other purposes, with your consent.
In some cases, you may be eligible for a referral award for encouraging an action by a recipient (e.g., earning a reward when a referred person successfully places their first order after clicking your referral link). Such offers are subject to additional terms and policies.
We may also use your information for remarketing or reengaging advertisements, third-party similar audience features, and other advertising purposes, including interest-based advertisements or advertisements across various platforms over time. For these purposes, third-party vendors may employ cookies or device identifiers to show you ads based on your previous visits to the Site.
The Device Information we collect helps us screen for potential risks and fraud, optimize the Site, and assess the effectiveness of our marketing campaigns.
- Sharing Your Personal Information
We share your Personal Information with third parties to assist us in using it, as described above. This may include service providers, subsidiaries, and affiliates.
From time to time, we may establish special relationships with non-affiliated companies to enhance the Site. These relationships could include business partners, sponsors, and co-branded pages. Information provided on these co-branded pages may be shared with third-party partners, subject to their separate privacy policies.
We may provide your personal information to third-party service providers for various purposes, such as site operation, advertising, order processing, and product delivery. We implement safeguards to limit their use of your information.
In the event of a business asset sale or transfer, we may share your information with third-party entities.
We may also disclose your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
- Behavioral Advertising
We use your Personal Information to offer targeted advertisements and marketing communications that we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page here.
You can opt out of targeted advertising via the following links:
You can also opt out of some of these services through the Digital Advertising Alliance’s opt-out portal here.
- Your Rights
If you are a European resident, you have the right to access, correct, update, or delete personal information we hold about you. Please contact us through the provided contact information.
- Data Retention
We will retain your Order Information for our records when you place an order through the Site, unless you request its deletion.
- Changes
We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
- Contact Us
If you have questions, concerns, or complaints, or if you'd like more information about our privacy practices, please reach out to us via email at hello@amazingraze.com.
